1.0 Confirmation of your booking
A booking request can be made by email. You will then receive an automatic confirmation of receipt of your booking request by email. Martinus Verhuur will then send a booking confirmation with a rental agreement by email. After the rental agreement has been signed by the tenant and the landlord, the booking is confirmed and the tenant is bound by the agreement (hereinafter referred to as: the booking).
2.0 Payment
The rent as published in the booking confirmation consists of:
• Gross rental amount;
• Cleaning costs (once per booking);
• Tourist tax (per person, per night);
2.1 The payment term is as follows:
• Payment of the total rent to be paid immediately in cash upon arrival.
If the lessor is not in possession of the total amount due on the day of arrival, he/she is entitled to deny the tenant access to the holiday accommodation, without prejudice to the right of the lessor to full payment of the agreed price.
3.0 Arrival and departure time
The arrival and departure times are stated in the confirmation. Any deviations from times will be discussed with the tenant and confirmed by email or telephone. If special circumstances occur on the day of arrival (eg an unexpected malfunction), Martinus Verhuur reserves the right to move the arrival time. The tenant will be informed about this as soon as possible and preferably by telephone on the telephone number that has been passed on to Martinus Verhuur.
4.0 Cancellation/Amendment by the Tenant
Any cancellations of, or changes to, the agreement can only take place at the request of the tenant and in consultation with Martinus Verhuur. Martinus Verhuur has the right to refuse a change and/or to make a calculation of more/less costs.
4.1 Cancellation
We recommend that you take out insurance against cancellation. You can take out cancellation insurance with your travel insurance. Cancellation must be communicated to Martinus Verhuur by email. After receiving the cancellation, Martinus Verhuur will send you a cancellation confirmation.
In case of cancellation, the tenant pays €25 administration costs and a compensation to the landlord. This is:
• up to the 42nd day (exclusive) before the day of departure: 15% of the travel sum;
• from the 42nd day to the 28th day before the day of departure: 35% of the travel sum;
• from the 28th day to the 21st day before the day of departure: 40% of the travel sum;
• from the 21st day to the 14th day before the day of departure: 50% of the travel sum;
• from the 14th day to the 5th day before the day of departure: 75% of the travel sum;
• from the 5th day to the day of departure: 90% of the travel sum;
• on the day of departure or later: the full travel sum.
Cleaning costs and tourist tax are not due in case of cancellation, unless canceled during the stay. The fee will be refunded proportionally, after deduction of the administrative costs, if the place is reserved by a third party on the recommendation of the tenant and with the written consent of the landlord, for the same period or part thereof.
4.2 Third Party Use
Use of the holiday accommodation by third parties is only permitted if the landlord has given written permission for this.
4.3 Early departure of the tenant
The tenant owes the full price for the agreed rental period.
4.4 Cancellation of the booking by Martinus Verhuur
Martinus Verhuur can cancel the booking without consequences. Cancellation by correcting errors in the calculation of travel expenses or other errors is permitted. This must be done as soon as possible, but within 1 week after confirmation of the acceptance, stating the reason.
Martinus Verhuur can cancel the booking with immediate effect due to unforeseen circumstances if circumstances arise as a result of which the rented holiday accommodation is not available. These circumstances can be: sale of the accommodation and the uninhabitability of the accommodation.
If Martinus Verhuur is unable to deliver the accommodation due to circumstances that cannot be attributed to it, Martinus Verhuur is entitled to cancel the booking. The tenant is not entitled to any compensation for costs or damage.
4.5 Cancellation of the booking by Martinus Verhuur if the tenant renounces
Martinus Verhuur is entitled to terminate the booking immediately in writing or by e-mail and demand immediate evacuation of the accommodation if the tenant seriously neglects his duty of care for the accommodation, if he has more or other persons and/or animals in the accommodation than permitted under the agreement, or if he causes damage to the accommodation, if he causes a nuisance, or otherwise fails to fulfill his obligations as a good tenant. In such cases, the guest is not entitled to a refund of (part of) the rent, and the tenant is obliged to compensate the damage suffered by the landlord as a result of the acts or omissions of the tenant.
5.0 Liability / Complaints / Damage
1. The tenant is fully liable for all loss and/or damage that occurs during the rental period of the accommodation to the accommodation, the inventory and all items belonging to the rented accommodation as a result of the stay, insofar as it concerns damage to the tenant. , the co-tenant(s) and/or third party(ies) can be attributed. We therefore recommend that you inspect the accommodation and inventory for defects or shortcomings upon arrival. If you notice damage or defects, please report this immediately to us.
2. Martinus Verhuur accepts no liability for the consequences of accidents, loss, theft or damage of or to goods or persons, of any nature whatsoever, during or as a result of the stay in the accommodation. We accept no responsibility for any. (noise) nuisance from adjacent accommodations, construction, renovation work, etc. We accept no liability in the event of the failure or inactivation of technical equipment, utilities and/or the partial failure of the internet.
3. If you have a complaint about the holiday accommodation, we ask you to inform us immediately. You can call for this between 9 a.m. and 5 p.m. Martinus Verhuur will take your complaint seriously and will try to resolve it to your satisfaction.
5.1 Dispute Resolution
Dutch law applies to all disputes relating to the agreement. Only a Dutch court is authorized to take cognizance of these disputes.